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Hatcher Florist serving and delivering flowers in North York & Toronto since 1909. 

We will take every step possible to accomodate timed requests. Call if you have any questions about a delivery-we can be flexible as deliveries are constantly going in different directions. We offer a rush service for a special fee when you just have to have the flowers there at a specific time. Deliveries for international destinations such as Europe, Asia, South America, Central America, Africa and Australia will be delivered 1-2 business days after the order is placed. Typically, orders going to a business address will be delivered first usually starting at 2:00pm, followed by residential deliveries. Funeral orders will be given highest priority. Orders being delivered to cemeteries may be subject to an additional fee as ordered by the cemetery.

Customers who request Direct or Rush service will be given priority service. Orders are guaranteed to be delivered within the promised timelimit, beginning 10AM and ending at 6PM. Same-day orders must allow for up to 30-60 minutes processing time in addition to the guaranteed delivery window. Advance orders are always the best way to go, and the delivery window begins at 10AM of the delivery date. Orders placed after 5PM will fall into the next day's delivery time period ( unless it is close by and we can do it the same day ). During holiday periods and episodes of inclement weather the delivery timeframe may be extended up to 2-4 hours if the courier service is experiencing unusually high volumes and weather related issues.

If the recipient is not home, the parcel will be left with a neighbour, and the recipient notified. In the case of an incorrect or incomplete address, resulting in a second delivery attempt, the customer will be billed for the second delivery.